Saturday 28th July 2018

Update: Loss of utility power at FRA1 / FRA1.1 is still running on generators

We would like to inform you that the power for our FRA1.1 data centre is still being provided by generators, whilst FRA1.2 is back to normal operation. The generators are supplying the data centre in an N+1 redundant configuration. The site is running stable with no interruptions.

On Monday (30th July) our data center provider will receive a temporary generator. Once installed this will supplement the existing infrastructure to provide additional support and redundancy until a permanent replacement of the faulty transformer is complete.

Our operating procedures as well as the operating procedures of our data center provider have been temporarily enhanced to ensure that we have full 24x7 on site engineering and specialist support over the weekend.