Connection issue in the Frankfurt locations

Major incident Global Services API Partner Panel Cloud Panel de/fra1 Network de/fra2 Network
2024-12-04 15:55 CET · 14 hours, 17 minutes

Updates

Resolved

We’re still monitoring the issue but connections are stable again.

December 5, 2024 · 06:12 CET
Investigating

We’re investigation an issue with our upstream carrier and experiencing partially packet loss.

December 4, 2024 · 17:43 CET
Investigating

We’re still investigating the root cause of the issue.

December 4, 2024 · 17:27 CET
Investigating

We’re investigating the connection again, due to instability.

December 4, 2024 · 16:26 CET
Monitoring

We’re monitoring the restored connection now.

December 4, 2024 · 16:00 CET
Investigating

We’re currently investigating a connection issue in the whole Frankfurt location.

December 4, 2024 · 15:55 CET

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